Refund Policy
We stand behind every HOUNDSBAY product. If it isn't right, we'll make it right.
- 90-Day Returns, For Any Reason
- You can return any item within 90 days of the delivery date for a full refund, for any reason. Returns are free for U.S. orders.
- Refunds
- Your refund is issued to your original payment method once we receive the returned item.
- Wrong Size? Free Exchange
- Let us know within 30 days of delivery and we'll send the correct size free of charge, along with a free shipping label to return the wrong one.
- Lifetime Warranty
- If something isn't right with your product, let us know and send it back for a new one. We cover shipping both ways.
Start a Return
Contact our support team and we'll send you a prepaid UPS return label. We respond within 24 hours.
- concierge@houndsbay.com
- Phone
- 1-844-648-2541
Thank you for choosing HOUNDSBAY.
Fair Winds!