Refund Policy

We stand behind every HOUNDSBAY product. If it isn't right, we'll make it right.

90-Day Returns, For Any Reason
You can return any item within 90 days of the delivery date for a full refund, for any reason. Returns are free for U.S. orders.
Refunds
Your refund is issued to your original payment method once we receive the returned item.
Wrong Size? Free Exchange
Let us know within 30 days of delivery and we'll send the correct size free of charge, along with a free shipping label to return the wrong one.
Lifetime Warranty
If something isn't right with your product, let us know and send it back for a new one. We cover shipping both ways.

Start a Return

Contact our support team and we'll send you a prepaid UPS return label. We respond within 24 hours.

Email
concierge@houndsbay.com
Phone
1-844-648-2541

Thank you for choosing HOUNDSBAY.

Fair Winds!