Worry Free Shopping - Always.

Things happen! Maybe someone doesn't like their gift, maybe you ordered the wrong size, or maybe something isn't working properly.

We don't want you to worry or hesitate when buying one of our great products. Therefore we have this great Worry Free Return Policy:

 

90 Day Free Returns:

FOR ANY REASON, you can return the item within 90 days of the delivery date for a full refund. We'll even pay for you to ship the item back to us. Once we receive it, you'll get all your money back. To make this happen, simply email us at support@houndsbay.com or call us at 1-844-648-2541. We'll get back to you within 24 hours.

 

Free Size Exchanges:

You ordered the wrong size? Notify us within 30 Days of the delivery date, and we'll send out the correct size free of charge, and provide a free shipping label to return the wrong size. To make this happen, simply email us at support@houndsbay.com or call us at 1-844-648-2541. We'll get back to you within 24 hours.

 

Lifetime Warranty:

We want happy customers! So if something isn't right with your product, simply let us know, return it, and we will get you a new one. We'll pay for the shipping of the new product and pay for the shipping of the returned product. To make this happen, simply email us at support@houndsbay.com or call us at 1-844-648-2541. We'll get back to you within 24 hours.

 

More Questions?

Any questions, or need to start the return/refund/exchange process: email us: support@houndsbay.com or call us at 1-844-648-2541. We'll get back to you within 24 hours.