Return Policy
90-Day Returns, For Any Reason
You can return any item within 90 days of the delivery date for a full refund, for any reason. Returns are free for U.S. orders.
Refund Method
Your refund is issued to your original payment method once we receive the returned item.
Wrong Size?
Free ExchangeLet us know within 30 days of delivery and we'll send the correct size free of charge, along with a free shipping label to return the wrong one.
Lifetime Warranty
If something isn't right with your product, let us know and send it back for a new one. We cover shipping both ways.
Start a Return
Contact our support team and we'll send you a prepaid UPS return label within 24 hours.
Email:
concierge@houndsbay.com
concierge@houndsbay.com
Phone:
1-844-648-2541
1-844-648-2541
Thank you for choosing HOUNDSBAY.
Fair Winds!